Privacy Policy

At Woodpeckers BBQ, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website, make a reservation, or interact with us in any way.

Information We Collect

When you visit Woodpeckers BBQ's website or interact with our services, we may collect various types of information. The information collected helps us provide better service and improve your experience with us.

Personal Information

We may collect personal information such as:

Your name
Contact details, including email address and phone number
Billing and shipping addresses
Reservation information

Non-Personal Information

We also collect non-personal information such as:

Your IP address
Browser type
Referring URL
Time and date of your visit
Pages viewed

This information helps us enhance the functionality of our website and improve your browsing experience.

How We Use Your Information

The information we collect is used to improve our services and provide a personalized experience for our customers.

Service Improvement

We use the information to:

Process reservations or orders
Respond to inquiries or requests
Send promotional offers or updates related to our restaurant
Improve our website functionality

Communication

We may use your contact information to:

Confirm your reservation or order
Send newsletters or updates about special events at Woodpeckers BBQ
Respond to customer feedback or inquiries

Data Protection

We take the security of your personal information seriously. We implement appropriate technical and organizational measures to protect your data from unauthorized access, disclosure, or misuse.

Encryption and Security

Your payment details and sensitive personal information are encrypted to ensure safe transactions. We also use secure servers to store your data, protecting it from potential threats.

Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following situations:

Service Providers

We may share your information with third-party service providers who assist us in operating our website, conducting business, or providing services to you. These providers are obligated to keep your information confidential.

Legal Compliance

We may disclose your information if required by law, such as to comply with a subpoena or a similar legal process.

Your Rights and Choices

You have the right to manage your personal information and control how we communicate with you.

Access and Correction

You may request access to the personal information we hold about you and ask us to correct any inaccuracies. To do so, please contact us at (904) 531-5670 or email us at info@woodpeckersbbq.com.

Opt-Out

If you no longer wish to receive promotional communications from us, you can opt-out by following the unsubscribe instructions included in our emails or by contacting us directly.

Cookies and Tracking Technologies

We use cookies and other tracking technologies to enhance your experience on our website. Cookies are small data files that are stored on your device when you visit our site. They help us remember your preferences, analyze traffic patterns, and improve our website's functionality.

Managing Cookies

You can control the use of cookies through your browser settings. However, please note that disabling cookies may affect your experience on our site.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with the effective date of the changes. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, feel free to contact us at:

Woodpeckers BBQ
4930 State Rd 13
Saint Augustine, FL 32092
Phone: (904) 531-5670
Email: info@woodpeckersbbq.com

Thank you for trusting us with your information! We are committed to providing you with a safe and enjoyable experience at Woodpeckers BBQ.